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What
is Massage Therapy?
In today's fast-paced world, it is easy to
feel overloaded and overwhelmed. Excess stress
creates tension which can lead to illness.
It should come as no surprise that some 80%
of all disease is stress-related. Our objective
is to provide an "ounce
of prevention" in a tranquil, elegant
and safe environment. Time spent at Serenity
is a calming oasis in the midst of our hectic
world. Day-to-day pressures, stresses and
tensions are evaporated by the warmth of
a gentle touch. |
Do
I have to remove any clothing?
A
number of treatments do not require any clothing
to be removed (i.e. Matrix RepatterningTM,
TheraStoneTM Relaxation - Face/Hands/Feet).
Other treatments will require removal of
clothing but how much will be decided between
you and the therapist. Client comfort and
safety always take priority. All treatments
can be modified to maintain those standards.. |
How
long are the sessions?
Session lengths are as follows: 30 min, 45
min, 60 min, and 90 min |
Can
I ask questions?
Open and honest dialog is encouraged and
appreciated by the therapist. Questions or
concerns may be addressed before, during
and after the sessions. |
Can
I have another person in the room with me?
Yes, in most cases. Your comfort level is
most important to us. Please discuss this
matter with your therapist. |
Do
you treat children?
Yes. Our policy, however, is that anyone
under the age of 16 must have an adult present
in the room throughout the treatment and
that the parent also give their signed consent
before treatment begins. |
Are
all your therapists registered? How much
experience does my
therapist have?
All therapists at the Body Solution Centre
are registered by Ontario Government standards
and have a minimum of 2 years experience. |
Do
you deal with specific health issues or just
relaxation?
We deal with both specific health issues
and relaxation. Should the therapist see
an issue that goes beyond their scope of
practice as set out by the law, they will
refer you out to the appropriate medical
profession (i.e. your personal medical doctor) |
Will
my insurance cover this?
Yes, in most cases. It is recommended that
you review your Extended Health Plan or call
your Human Resource department for details. |
Will
I have to pay up front for my treatments?
Yes. This is due to various types of insurance
fraud that has occurred. An official receipt
will be issued at the time of the treatment
and submitted by the client. Payment from
the insurance company to the client is usually
done in about two weeks. |
Will
the treatment hurt?
Not in most cases. How much pain is felt
is dependant on the severity of the injury
and the type of treatment that is agreed
upon. Your therapist will try to avoid causing
you pain and will work on a "pain scale
of 1-10" to gauge what you are feeling.
Assessments will cause some discomfort since
their purpose to isolate structures and specifically
reproduce the symptoms that you are feeling.
Please feel free to tell your therapist of
how you are feeling throughout the treatment
if necessary. |
Can
I specify what part of the body my therapist
works on or avoids?
Yes. You are in control of the treatment
and your therapist will abide by your decisions
at the time of consent. Please note, however,
that by modifying certain treatments, you
may not get full resolution to various problems.
You also have the right to revoke your consent
and stop the treatment at any time. |
Who
governs your standarts?
Registered Massage Therapists working in
Ontario must conform to the Standards of
Practice set out by the College of Massage
Therapists of Ontario. The government requires
that standards in the Regulated Health Professions
Act 1991 and in the Massage Therapy Act 1991,
are both practiced and enforced. |
Do
you have gift certificates?
Yes. These may be requested on-line and purchased over the phone. Official receipts,
however, may only be issued to the client being treated. Please inquire of further
details. |
Glossery
of Terms
Fascia
connective tissue, surrounds and supports
other tissues
Soft tissue
Includes: skin, fascia, muscle, tendons and
ligaments |
Classification
of massage Techinques
The below list are some massage techniques
that may be used during your treatment session.
The techniques used are determined by assessment
findings, the client's physical/emotional
state and client/therapist agreed goals or
focus.
| Superficial Reflex Techniques |
 static
contact |
| superficial
stroking |
| fine
vibrations |
| Superficial Reflex Techniques |
| superficial
effleurage |
| superficial
lymph drainage |
| Neuromuscular
Techniques |
| broad-contact
compression |
| petrissage |
| stripping |
| specific
(ischemic) compression |
| Connective
Tissue Techniques |
| skin
rolling |
| myofacial
release |
| direct
fascial |
| friction |
| indirect
and indirect fascial |
| techniques
cranial sacral |
| positional
release |
| passive
movement techniques |
| shaking
(includes 'course vibration') |
| rhythmical
mobilization |
| rocking |
| Percussive
Techniques |
| tapping |
| cupping |
| pounding
etc. |
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Policies
and Etiquette
As a courtesy to both client and therapist,
please respect the following policies:
COMFRORT and SAFETY
Your comfort and safety
are out priority. If there is anything we
can do to add to your enjoyment, simply ask.
We will be happy to make adjustments to the
pressure applied during treatment, also to
the lighting, music or temperature. We are
committed to enhancing your personal health
and well-being. Please feel free to express
your preferences and we will do our best
to accommodate them.
ARRIVE EARLY
Arriving late is a breach of
etiquette and will result in a shortened
treatment. Remember, your treatment must
end on time to prevent further delays, regardless
of how late you begin. (Few exceptions will
apply)
CANCELLATION
Out of consideration for your
therapist, a 24-hour advanced re-scheduling
or cancellation notice is required. Broken
appointments will be billed 100% of pre-booked
time. By law, any receipt issued will also
reflect this.
PAYMENT METHODS Visa, MasterCard, Interac
or cash. (No personal cheques will be accepted)
HEALTH INSURANCE POLICIES
Registered/Licensed
professionals solely perform our services.
A variety of therapies are covered under
many Extended Health Insurance Plans. For
further coverage details, consult your Human
Resource Department or Health Policy.
GIFT CERTIFICATES
Gift Certificates make
an ideal year-round present for any special
occasion. Certificates may be purchased for
a specific treatment, time length or dollar
amount. Please note that official receipts
may only be given out to the person treated
and at the time of treatment.
All treatments are BY APPOINTMENT ONLY. |
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